Archive for May, 2010

Gibb Me a Break…

It seems I’m not alone in getting annoyed about pointless airport security checks. Today’s e-Travel Blackboard reports that Bee Gees singer Robin Gibb stormed out of Heathrow (yes, Heathrow again) refusing to board his flight after being subjected to additional security procedures.

A witness said: ”He went absolutely crazy and was swearing his head off at the check-in team. He was told by security to calm down or he would not be able to fly. He told them to f**k off.” Good work Robin! And as Clive Anderson will confirm, you don’t mess with the Bee Gees…

robingibb

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26

05 2010

Avoiding Restaurant Rip-offs

A great and very useful feature on the excellent Travel Rants website about how to avoid being ripped off in tourist restaurants. Personally I would go even further and advise people to avoid tourist restaurants altogether, especially in Vietnam where tourist restaurant = same food you would get in a local restaurant, only with aircon, nicer chairs and and plenty of extra $$$ on the bill.

All the points the writer makes are valid in Vietnam, particularly the practice of adding hidden extras onto the bill (watch out for those peanuts!) and the fact that as tourist restaurants assume you’ll only be eating there once, they feel obliged to fleece you for every dollar you have!

Here are some other tricks to watch out for in restaurants in Vietnam…

Dual Pricing

If the restaurant is Vietnamese but the menu is only in English, alarm bells should start ringing immediately. Ask to see the Vietnamese menu - if they say no, leave. Some restaurants operate a dual pricing policy in which the English menu is priced 10-20% higher than the Vietnamese one - Quan Loan restaurant on the corner of Hai Ba Trung/Ly Tu Trong in HCMC is a good, or rather bad, example of this. The menu should either be solely in Vietnamese, or in both languages.

Seafood Sold by Weight

Unlike most other menu items, the price of larger seafood items (shrimp, crab, lobster etc) depends on the daily market price, so the price won’t generally be indicated on the menu, or even on a blackboard. So before ordering, always check the per kilo price and then order a specific weight. Many’s the foreign diner who’s just ordered “lobster” and then been served a 3kg monster costing an equally monstrous amount!big_lobster

The Customer is Always Wrong

Been brought the wrong order? Food not properly cooked? Fish tastes a bit off? Tough! In Vietnam, to admit you are wrong is to lose face, so don’t expect a fulsome apology from your waiter or a fresh replacement dish, at least not without a lengthy negotiation/argument. I was once served a piece of fish at a restaurant in Mui Ne that was so rancid it was inedible, yet the restaurant refused to admit their mistake and even chased me down the street when I left without paying for it.

Count Your Beers

The insanely cheap price of beer in many Vietnamese restaurants means an evening dinner often turns into a right old booze-up. Nothing wrong with that, but unless one of you is alert & keeping an eye on how many beers are consumed, you may end up paying for more than you ordered. Some restaurants will put a beer crate next to your table, put the empties in there & then count them up at the end of the night; others will sneak extra beers into the crate, or simply add a few extra onto your bill. OK, it may only be an extra couple of dollars but it can still leave a nasty taste in the mouth.

Anyone got any other restaurant scams?

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25

05 2010

Some Thoughts on the 2010 Mekong Tourism Forum

I’ve just got back from this year’s Mekong Tourism Forum which took place in an absolutely sweltering Siem Reap. It’s the first time I’ve attended this event and I have to say it was absolutely superb - a great place for networking (I made more useful contacts in 2 days here than I did in 5 days at the massively bigger ITB Berlin) and perfectly organised by Mr Sinan from B2B Travel.

A few thoughts…

  • On the plus side, Vietnam is seen as potentially benefitting from the instability in Thailand and increasingly viewed as the main gateway to Cambodia & Laos. But on the negative side, Vietnam’s refusal to open up a genuine visa on arrival process and the difficulty of getting foreign vehicles into Vietnam are a genuine bone of contention
  • There are some amazing new eco-tourism developments taking place in Cambodia & Laos. By focussing solely on the luxury hotel/resort market, Vietnam is losing out on those travellers, mostly westerners, who care about sustainable tourism, and seemingly focussing more on Asian travellers
  • Siem Reap’s tourism infrastructure is little short of world class. This is a place that doesn’t care solely about the tourist dollar - it wants those tourists to have a great time while they’re there
  • Not one single taxi or tuk-tuk driver tried to overcharge me during 6 days in Cambodia
  • Bad hotel breakfasts and sleeping security guards/nightporters are a region-wide problem!

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11

05 2010