You’ll find plenty of original, off-the-shelf tour programmes on our site, but the vast majority of our clients end up tailoring a tour to their own specifications, whether it’s tweaking one of our existing tours or coming up with their own personalised itinerary from scratch.
All our tailor made programmes are developed after lengthy consultation with the customer to find out what their interests are, what style of accommodation they like, how active they are, how old their children are etc. We use this information to create a suitable programme that uses appropriate hotels and guides.
Tailor made doesn’t have to be expensive either – sure, it costs more than travelling with a group on an inflexible itinerary, but you’ll find that the flexibility and spontaneity of a bespoke tour are worth the extra cost. And we are committed to offering value for money, whether you’re travelling by train & staying in 3* hotels, or travelling in a private limo & staying in 5* luxury!
Don’t just take our word for it – here are some comments from clients who’ve used our tailor made service already…
Come & Go sent us a couple of possible itineraries and together, we modified it to suit our needs. We were impressed by the variety of activities that they planned for us. When the time finally came, and we landed in Vietnam, Nhung greeted us at the airport with flowers in hand. What a warm welcome! We had dinner with Nhung and Tim twice during the first few days in Ho Chi Minh City, and then continued on our journey. We were so pleased to find that every last detail had been looked after. We never had to worry about finding taxis or looking for hotels with vacancies. Nearly all of the hotels we were booked to stay in exceeded our expectations. On one or two occasions, we weren't as pleased with the hotel we were staying at, and Nhung quickly organized a new reservation and managed communications with the hotel we were leaving. She was adamant about not having us deal with any of the travel changes, since we were there to enjoy ourselves.
As we traveled from city to city, we were always greeted by a pleasant personal driver, or if traveling by plane, tickets were already booked for us. Our transportation was always dependable and stress-free, and we couldn't help but notice the number of broken down tour buses we continued to see on the roadsides throughout the country.
On our final night in Ho Chi Minh City after a fantastic tour of the country, Nhung and Tim joined us for one final dinner. We were thrilled to have gotten a chance to spend time with them, and more importantly to use their services during our trip. We couldn't have planned it better ourselves, even if we had done a year's worth of research. We would highly recommend Come & Go to anyone traveling to Vietnam, and wouldn't consider a return trip without their help. We felt cared for from beginning to end, which is exactly what we needed to make sure the trip went off without a hitch!
(Mark & Amy Jeschke, USA)
Overall we were very happy with the trip you helped us organise. The main positive about working with Come & Go is that you offered up opinions and didn't just execute what we wanted to do.
The service we received from all the drivers and guides was top-notch - they were on time and professional. We certainly felt we received value for the money - although we didn't choose a super high end trip - we felt we definitely got what we paid for.
We especially enjoyed Ben Tre since it was something different and off the beaten road - I would say this was probably the highlight experience of the trip.
We had a good tour in Hue - the guide was personable and knowledgeable and we especially liked the fact we were transported around in motorcycles which allowed us to see more of the area.
We had a wonderful time in Vietnam and do appreciate everything you did for us.
(Kim & Stephen McCready, USA)
Just a quick note to say thank you for all your help in organising a great trip for us to Vietnam. It is a wonderful country and I am sure we will be back for a return visit. It was so helpful having advice from a company who have experience of travel in Vietnam with young children and the hotels were perfect for our needs.
(Sam Barber, Singapore)
I was so pleased that I chose Come & Go to help us with our travel arrangements during our recent Vietnam trip. I originally found Tim through Trip Advisor and always like to read his blogs on the forum pages. It paid off, we had a fantastic trip to Mui Ne and thoroughly loved our stay at Coco Beach Resort. Having worked in the travel industry for a while, I don't tend to return to the same places but we will certainly go back to this resort. We may try to incorporate Cambodia as well in the next trip, so we will be in touch. I have sung your praises to a number of people and hopefully you will be able to help good friends of ours with their September trip.
Thank you for your exceptional good customer service skills, I could always rely on a prompt reply to any of my queries. And always delivered with a friendly manner, great qualities in this industry.
(Mike & Sue Anderton, UK)
What can we say - other than a huge THANK YOU! We just loved our trip over the last two weeks and wanted to say how much we appreciated the advice and support from Come & Go. Especially our guides and drivers who were so much fun and made a real difference to the holiday.
Everything worked so well; we thought each and every hotel was ideal and well positioned; every flight worked well with no problems; every pick up.
(Lynn & Tony Rasmussen, Australia)